Copy of Return policy

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Our refund policy lasts 60 days. If it's been more than 60 days since your purchase, unfortunately, we can’t offer you a refund or exchange.

You will be responsible for covering the shipping costs to return an unwanted item. Please note that shipping costs and Monk Protect delivery protection are non-refundable. To qualify for a refund, the item must be sent to us within 60 calendar days from the date of purchase. The product and its accessories (USB cable, power adapter, adapter tips) must be fully functional, in their original packaging, and placed in an additional package to ensure adequate protection against damage during the return process.

If the Somavedic device is returned without the original packaging or accessories (USB cable, power adapter, adapter tips), the refund amount will be reduced by 50 USD.

Somavedic Gold

As this model is customized for each individual customer, our 60-day money-back guarantee does not apply!

Bracelet, Carafe (Set), Crystal Pyramid, Pendant, Portable, Tiny and Titanium Pyramid

The 60-day money-back guarantee does not apply. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email to notify you that we have received it. We will also notify you once your refund is approved or rejected. If your refund is approved, a credit is applied to your credit card or original method of payment within 1 - 5 business days.

Late or missing refunds (if applicable)

If you haven’t received your refund, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@somavedic.com.

Shipping

To return a product, mail it to:

ShipMonk/Somavedic Technologies 6010 N.
Cajon Blvd San Bernardino,
CA 92407

Before shipping it to this address, please inform us at support@somavedic.com, and we will generate a return code.

As we cannot guarantee receipt of your returned item, we recommend using a trackable delivery service or purchasing delivery insurance for added security.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, send us an email at support@somavedic.com and we will let you know what address to send the unit to.

Recommendation

Before deciding to return your Somavedic device, we recommend using our consultation service via our Customer Support Hotline.